Shipping policy

At The Quest Maps, we strive to get your order to you as quickly and efficiently as possible. We want this to arrive in time for your special occasion too! Please find our shipping details below:

Processing Time:

• Orders are typically processed and dispatched within 1 to 2 business days.
• You will receive a shipping confirmation email with tracking information once your order has shipped.

Estimated Shipping Times:

• Customers in Australia: 
  • Allow 1 to 4  working days
• Any International Orders outside Australia:
  • Allow 3 to 20 working days

Please note that shipping times are estimated and may be affected by public holidays, weather conditions, or other factors outside of our control.

Shipping Costs:

• Australia: FREE
• International: Calculated at Checkout

Customs & Import Duties:

For international orders, customs and import duties may apply. These fees are the responsibility of the customer, so please check your local regulations before placing your order.

Missing or Delayed Packages:

If your order hasn't arrived within the expected timeframe, please contact us at info@thequestmaps.com, and we will help track your package and resolve any issues.

Thank you for choosing The Quest Maps! We're excited to be part of your next adventure.