Shipping policy
At The Quest Maps, we strive to get your order to you as quickly and efficiently as possible. We want this to arrive in time for your special occasion too! Please find our shipping details below:
Processing Time:
- Orders are typically processed and dispatched within 1 to 2 business days.
- You will receive a shipping confirmation email with tracking information once your order has shipped.
Estimated Shipping Times and costs:
-
Customers in United States
- Standard Tracked: 5 to 10 working days
- Free
- Express Tracked: 2 to 5 working days
- $15USD Upgrade
- Standard Tracked: 5 to 10 working days
-
Customers in UK and Ireland
- Standard Tracked: 5 to 10 working days
- Free
- Express Tracked: 2 to 5 working days
- £10 Upgrade
- Standard Tracked: 5 to 10 working days
-
Customers in Australia:
- Express Tracked: Allow 2 to 4 working days
- Free
- Express Tracked: Allow 2 to 4 working days
-
Customers anywhere else worldwide:
- Standard Tracked: Allow 5 to 20 working days
- Free
- Standard Tracked: Allow 5 to 20 working days
Please note that shipping times are estimated and may be affected by holidays, weather conditions, or other factors outside of our control.
Customs & Import Duties:
The Quest Maps prices include the cost of known tariffs, duties, VAT, GST and customs to USA, UK, Ireland, New Zealand and Australia. For other international orders, customs and import duties may apply. These fees are the responsibility of the customer, so please check your local regulations before placing your order.
Missing or Delayed Packages:
If your order hasn't arrived within the expected timeframe, please contact us at info@thequestmaps.com, and we will help track your package and resolve any issues.
Thank you for choosing The Quest Maps! We're excited to be part of your next adventure.