At The Quest Maps, our quality assurance process ensures that every map is printed on premium materials and crafted with care. We partner with trusted printing professionals and maintain rigorous standards throughout production to guarantee that you receive a top quality product.

In the unlikely event that your Surf Quest Map arrives with any damage or defects, please inform us within 30 days.

Simply provide photos of the issue to info@thequestmaps.com, and we'll gladly send you a replacement at no cost.

Customers in Australia and New Zealand:

- NZ Deliveries: Allow 2 to 4 working days.

- Australia Deliveries: Allow 3 to 7 working days

Any International Orders outside Australia and New Zealand:

- Allow 3 to 20 working days

Please note that shipping times are estimated and may be affected by public holidays, weather conditions, or other factors outside of our control.

Australia and New Zealand: $10 to $15 depending on location. Free Shipping on orders over $79, so grab yourself an extra map or a super cool frame while you are here. Who doesn't like FREE STUFF?? 

International (outside Australia and New Zealand): Calculated at Checkout

Spend over $79 on any order

(applies to NZ and Australia postal addresses only. Cannot be redeemed in conjunction with any other offers)

Yes, we do ship internationally! We’re excited to share our Surf Quest Maps with surf enthusiasts around the globe. International orders typically arrive within 10 working days.

Just a heads up, your poster is A2 size (42 cm x 59.4 cm), and it looks fantastic when framed! Here are our framing recommendations:

Without a Border (Exact Fit):
Frame Size: 42 cm x 59.4 cm
This option gives a snug fit, allowing the poster to fill the entire frame without a mat or border.

With a Border (Matting Option):
Frame Size: 50 cm x 70 cm (a popular choice for matting)
Ensure it comes with a matting border for easy installation!

Or check out our Super Cool Magnetic Wooden Hanging Frames. The perfect size to display your Scratch Map

Our maps look amazing on any wall—whether at home or in your surf shack—and they’re always great conversation starters when friends drop by.

If you need to return or exchange your order for any reason, we’re here to help!

We accept returns or exchanges within 30 days of purchase, provided that our maps are in their original packaging and show no visible signs of wear or use.

Please note that for returns not due to a faulty product, the return shipping costs are the buyer's responsibility.

Please email us at info@thequestmaps.com for any returns or check out our Refund Policy

To make it easy, we accept a wide range of payment methods, including:

• Visa
• MasterCard
• American Express
• Apple Pay
• Google Pay
• Shop Pay
• UnionPay
• PayPal

If you have any questions about our payment options, feel free to reach out to us!

Yes, we have a Surf Quest Affiliate Program! If you love our Scratch Maps and have a strong social media following, you can earn commissions on every sale made through the referral link you share with your audience. For more details on how to join and start earning, reach out to us at info@thequestmaps.com.

Absolutely!

We currently have a range of stockists in New Zealand and Australia, and we would love to add more.

If you're interested in offering our Surf Quest Maps to your customers, please send an email to info@thequestmaps.com and we can send you more details and go from there.

Don't worry!

We are working hard behind the scenes to make a comprehensive range of beautiful scratch maps.

Stay tuned, your local region/country might be next!!